Shipping policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

Shipping Address: 910 W GWENDOLYNNS TREETAVON PARK, FL 33825

We offer Worldwide Standard Shipping/Express Shipping

Processing Time

The processing time is the time we need to process your shipment after we receive your order and physically dispatch it. It is usually 1-2 business day.

Please note that the processing time may be longer if your personal shipping info is wrong, or your address undeliverable, or other unexpected issues come up. In that case, we will contact you within 24 hours.

Shipping Time

Shipping Time may vary due to unexpected factors, such as bad weather, public holidays, etc. We appreciate your kind understanding for any possible inconvenience.

Delivered

Order Successful

After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

Processing

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time. We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability. Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time. If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.

Tracking Your Order

For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates. We high recommend that customers purchase a shipping insurance during the check out for peace of mind when waiting for their package.